Privacy Policy

In general, you can visit OMA Consulting at omaconsultants.com on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you.

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You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail id, to correspond with you, to request information, participate in surveys or chats, process an order, or to provide you with a subscription.

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We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.

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We do not collect any personal information at this site or any of our affiliated sites unless such information is provided voluntarily by the individual asking for information or participating in an activity (such as surveys, chats, conferences, etc.). The following is a disclosure of our information practices on gathering and using private information from our websites.

OMA only collects Personal Information necessary to provide information or services that have been requested. “Personal Information” is defined as any information relating to an identified or identifiable individual who is requesting or subject of the information (such items as an individual’s name, email address, physical address or phone number).

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Statistical information that helps us understand how people are using the website so we can continually improve our services can also be collected but this information is not associated with a specific individual. Also, no attempt is made to profile individuals who browse our websites.

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

​The following paragraphs describe in more detail how OMA may use your personal information and with whom we may share it. Depending on the type site you are visiting, one or more of the paragraphs may apply. For example, if you order a service from an OMA website, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.

If you request something from an OMA website, for example, a service, a callback, or specific marketing material, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others involved in fulfillment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

​The information you provide to OMA on certain OMA websites may also be used by OMA for marketing purposes. To opt-out of receiving further marketing emails from OMA, please contact us at: lourdes@omaconsultants.com.

​If you represent an OMA Business Partner, you may visit an OMA website intended specifically for OMA Business Partners. We may use information provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and OMA Business Partners generally. For instance, this may involve using your information to send you details of OMA Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or OMA customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.

​OMA may provide links to third-party websites or information as a service to our users. If you use these links, you will leave the Sites. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by OMA of the third party, the third- party website, or the information contained therein, and OMA shall not be responsible or liable for your use thereof. Such use shall be subject to the terms of use and privacy policies applicable to those sites.

If you participate in an OMA discussion forum, support site or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside OMA, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of OMA.

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You should be aware that whenever you publicly disclose information online, that information could be collected and used by others. OMA is not responsible for any action or policies of any third parties who collect information that users publicly disclose in any such forums on the Sites.

OMA uses collected information to respond appropriately to individual requests, respond directly to an individual or to improve the website. OMA et al may retain E-mail or other information requests sent to one of our affiliated sites future use by OMA.

OMA is committed to the security of the information that is either made available from or collected by this website. OMA has multiple steps to safeguard the integrity of its telecommunications and computing infrastructure, that includes but is not limited to: monitoring, auditing, authentication, and encryption.

Links to Other sites, OMA sites et al may have links to other websites. OMA is not responsible for content or privacy practices of these sites and we suggest that you review their privacy statements for their practices.

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain time we may supplement information you give us via an OMA website with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.

​From time to time we may add supplemental information to the site as needed.

​In some cases, OMA uses suppliers to collect, use, analyze and otherwise process information on its behalf. It is our practice to require such suppliers to handle information in a manner consistent with our data security policies.

​Circumstances may arise where, whether for strategic or other business reasons, OMA decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers or be receiving it from sellers. It is our practice to seek appropriate protection for information in these types of transactions.

We sometimes collect non-identifiable information from visits to our websites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on OMA websites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as “clickstream data.” OMA or others on our behalf may use this data to analyze trends and statistics and to help us provide better customer service.

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Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information such as clickstream data. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies.

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We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called “cookies”. A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some OMA pages use cookies, sent by OMA or its third party vendors, or other technologies to better serve you when you return to the website. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some websites may not work properly.

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Some of our business partners (e.g., advertisers) may use cookies on our site. We have no access to or control over these cookies. See Online Advertising below

​Certain companies help us deliver interactive on-line advertising such as banner ads. These companies may collect and use information about customers to help us better understand the offers, promotions, and types of advertising that are most appealing to our customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, you would prefer that these companies not collect such information, please visit www.networkadvertising.org and follow the “opt-out” instructions.

​Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

​OMA websites may contain links to other websites. OMA is not responsible for the privacy practices or the content of those other websites.

​This privacy statement was last updated on March 8, 2018. A notice will be posted on our website home page for 30 days whenever this privacy statement is changed in a material way.

If you have a question about this statement or our handling of your information, you can send an email to the OMA website coordinator. The address for this is lruiz@omaconsultants.com.

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If you wish to obtain a copy of particular information you provided to OMA, or if you become aware the information is incorrect and you would like us to correct it contact us at lruiz@omaconsultants.com.

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Before OMA is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will contact you within 30 days of your request.

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If you have questions or concerns regarding this privacy statement, you should first contact OMA directly.

Questions about this statement or about our handling of your information may be sent by email to: lruiz@omaconsultants.com, or by post to Operations Management Alternatives, 84 Ocaso St., Rancho Mission Viejo, CA 92694.

Children age 13 years old or younger are forbidden to provide personal information and in order to gain access to information on the site that requires providing personal information they must have their parents or legal guardian’s access it instead. People who are accessing information for an underage child are required to be parents or legal guardian’s of the minor who has the right access information for them. The parents or legal guardians can always opt out of our email list by the method listed above.

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OMA does not knowingly collect personal information for persons under 13 years of age without having prior parental consent. Anyone under 13 years of age must ask a parent or guardian for permission or help.

Disclaimers and Limitation of Liability OMA sites are provided on an “AS IS,” and an “as available” basis.

Neither OMA nor its affiliates, designees, subsidiaries, nor any of their respective directors, officers, employees, agents, contractors, designers, distributors, merchants, third-party content providers, sponsors, licensors or the like (collectively, “associates”) warrants that the use of any OMA site will be error-free or uninterrupted. The Completeness or integrity of content provided on OMA sites, the products or services offered for sale on OMA sites does not represent that content provided on our sites is applicable or appropriate for use in locations outside of the United States.

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Specifically, OMA disclaims that warranties of any kind, either implied or expressed, including but not limited to warranties implied warranties of merchantability, warranties of title or fitness for a particular purpose. No oral advice or written information given by OMA, nor its associates, shall create a warranty. You expressly agree that use of our sites is at your sole risk.

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Under no circumstances shall OMA or its associates be held liable for any indirect, direct, incidental, consequential or special damages resulting from the use of or inability to use OMA sites, including but not limited to user reliance on any information obtained at an OMA site, or that result from errors, omissions, interruptions, defects, delays in transmission or operation, deletion of files or email, viruses or any failure of performance.

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This applies whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to OMA records, programs or services. The foregoing Limitation of Liability shall apply whether in an action of contract, negligence or other tortuous action, even if an authorized representative of OMA has been advised or should have known of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise, and/or services available through an OMA site. Some states do not allow the exclusion or Limitation of Liability for consequential or incidental damages, in such states our liability is limited to the fullest extent permitted by law.

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Our policy is that errors will be corrected where discovered and OMA and it’s affiliates reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions.

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While OMA does take steps to ensure the accuracy and completeness of product and third-party services provided on their sites, users should refer to the originator of information for details, for example, the website or manufacturer for complete details.

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